Legal
Privacy Policy
Your trust matters to us. This policy explains what we collect, why we collect it and how we keep it safe.
What we collect
We collect the information you choose to share with us when you request a quote, send a message or call the studio. This typically includes your name, email address, phone number, suburb and details about your painting project.
Why we collect it
Your information is used to respond to your enquiry, prepare a quote, schedule work and keep you informed about your project. We may occasionally send studio notes if you have opted in — you can unsubscribe at any time.
How we store it
Enquiries are stored securely in our website database and email system, accessible only to authorised Lion Painters staff. We keep project records for the period required to honour our workmanship guarantee and meet our legal obligations.
Sharing
We never sell or rent your personal information. We only share details with trusted suppliers where it is necessary to deliver your project — for example, a paint supplier or a specialist tradesperson — and only to the extent required.
Cookies & analytics
This website uses essential cookies to operate forms and sessions. If analytics are enabled, they are configured to collect aggregated, non-identifying information about site usage. You can disable cookies in your browser settings.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email us at hello@lionpainters.com.au and we will respond within a reasonable timeframe.
This information is general in nature and does not constitute legal advice. For matters specific to your project, please contact us directly.